Privacy Policy
Privacy Policy – Arsenal Performance and Rehabilitation
Effective Date: 4/30/26
Arsenal Performance and Rehabilitation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.
Information We Collect
We may collect the following information:
Name
Phone number
Email address
Year of birth or other basic intake details
Any information you submit through our contact or booking forms
How We Use Your Information
We use your information to:
Respond to inquiries and schedule appointments
Provide physical therapy and performance services
Send appointment reminders and follow-ups
Send occasional promotional messages related to our services
Improve our website and marketing efforts
SMS Communication
By providing your phone number through our website forms, you consent to receive SMS messages from Arsenal Performance and Rehabilitation, including:
Appointment reminders
Follow-ups regarding your inquiry or care
Promotional messages and offers
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of SMS communications.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with service providers who assist in operating our business (such as CRM or messaging platforms), solely for business operations.
Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and to support our marketing and analytics efforts.
Cookies are small data files stored on your device when you visit a website. These may include:
Essential cookies – Necessary for the website to function properly
Analytics cookies – Help us understand how visitors interact with our website
Advertising cookies – Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns
We may use third-party services, such as advertising and analytics platforms, that place cookies on your device to help us:
Track website performance
Understand user behavior
Deliver targeted advertisements based on your interactions with our website
These third parties may include platforms such as Google and Meta.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.
By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Your Rights
You may:
Request access to your information
Request corrections or deletion
Opt out of communications at any time
Contact Us
If you have questions about this Privacy Policy, contact us at:
info@arsenalrehab.com
(614) 285-4186
Terms of Service
Terms of Service – Arsenal Performance and Rehabilitation
Effective Date: 4/30/26
By accessing this website or using our services, you agree to the following terms.
You must 18 years of age or older to use SMS services.
Use of Services
Arsenal Performance and Rehabilitation provides physical therapy and performance services. Information on this website is for general informational purposes and does not constitute medical advice.
Appointments and Services
By booking an appointment, you agree to provide accurate information and follow any policies regarding scheduling, cancellations, and payments.
SMS Communications
By submitting your phone number through our website, you consent to receive SMS messages from Arsenal Performance and Rehabilitation.
These messages may include:
Appointment reminders and scheduling communications
Responses to inquiries
Promotional messages related to our services
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
We are not responsible for delays or failures in message delivery.
Intellectual Property
All content on this website is the property of Arsenal Performance and Rehabilitation and may not be used without permission.
Limitation of Liability
We are not liable for any damages arising from the use of our website or services.
Changes to Terms
We may update these terms at any time. Continued use of our website constitutes acceptance of any changes.
Contact Information
For questions, contact:
info@arsenalrehab.com
(614) 285-4186